Business Hours 8:30 AM - 5:30 PM EST Monday through Friday Ordering Phone: 1-800-284-7357 Fax: 1-800-955-2697 Email: sales@supplysideusa.com Shipping Charges within the Contiguous United States Moving and Storage Boxes Free Shipping on Orders: $500.00 or more. Special Delivery Services: Call for details. Retail Products Free Shipping on Orders: $250.00 or more. Orders under minimum will be charged standard shipping and handling charges Drop Ship Products Actual shipping charges will be added to invoice.
Backorders Backorders are subject to cancellation when older than 30 days or less than $25.00 Damages and Shortages To receive replace or credit the customer must report the damage or shortage on the delivery receipt. Call your customer service representative to report the damages/shortages immediately upon receipt. If the above procedure is not followed, Buyer retains responsibility. Return Policy Call your customer service representative for a return authorization (RA) within 30 days of delivery. A copy of the RA must accompany your returned products. Product must be in original packaging. Product must be resellable (no price stickers, wear, marks, etc) Returns will not be accepted more than 30 days after RA issued. Credit is issued after receipt of goods at our warehouse. Product ordered in error is subject to 25% restocking fee and freight charges.